The ultimate Turn Key solution, for hospitality investors and entrepreneurs.
Hotel Project Management does not get more integrated than that.
Ground UP PMO incorporates your vision into actionable steps, leading to the final set – up of your Hotel. With Ground UP PMO, you remain in control while benefiting from a highly skilled co-pilot who expertly navigates every step of the journey.
It starts with an assessment of your vision, ‘downloading’ it into a shared roadmap, onboarding all partners and flagging all milestones to be achieved.
By selecting this service, you put yourself in the driver’s seat with a competent co – pilot navigating the entire journey for you.
There are 5 pillars to the Ground UP PMO service:
- Strict RFP process management fully aligned with the project scope
- 360° project monitoring
- End to end budgeting
- Operational efficiency
- Reporting
Ground UP PMO offers a robust framework designed to transform your vision into a reality.
With this service, you gain not only expertise but also peace of mind, knowing that your project is guided by a reliable and results-driven partner.
RECR8: Fast forward your hotel renovation
Recreate is our specialist service that turns ordinary hotel spaces into extraordinary guest experiences. Using your existing property as a canvas, we create environments that captivate and impress.
With RECR8 you’re not just upgrading your hotel—you’re elevating the guest experience, enhancing your brand, and maximizing the potential of your property. Our expertise ensures the hotel transformation is not only visually stunning, but also operationally efficient and aligned with your goals.
From overseeing construction and renovations to monitoring budgets, we make absolutely certain that every detail aligns with the agreed plan. We handle all aspects of the transformation, working closely with contractors and stakeholders to deliver a seamless experience from start to finish.
Recreate: Transforming Hotel Spaces into Exceptional Experiences
Our process is thorough and collaborative.
- It begins with an in-depth capacity assessment to determine whether the space can accommodate your vision.
- Next, we define success by aligning with your goals and expectations.
- Once the vision is clear and agreed upon, we take charge of the entire project management process to bring it to life.
The Set-UP Service: Let your Hotel Come Alive
Imagine turning a hotel room upside down.
Everything that falls is what our Set-UP service (FF&E) handles. This service ensures that all elements—furniture, fixtures, and equipment—perfectly align with your vision, design, infrastructure, brand, and operational goals.
The Set-UP service is detailed process built on clearly defined milestones:
Design Direction: How do you see your hotel? What does the final design look like? Not only do we answer these questions but we deliver upon them. When this stage is over you will know precisely that is the brand promise and how this will correspond with the guest experience.
Brand Alignment: Whether your establishment is under the umbrella of a well-known brand (e.g. Marriott), an independent exclusive endeavor, we create firm and seamless connections between the brand and the guest experience.
Selection: In order to bring your vision to life, further to the design direction, the selection of furnishing, finishes, materials and items all have to fall in place.
SET – UP is all about details.
Details is our jam; leave them all to us.
We are here to select these precise objects that will ‘tell’ your brand story.
Procurement: following up from the selection process, we make visits and calls to select suppliers to ensure the orders will be executed as per design standards, ensuring the highest quality of deliverables.
Delivery: The correct and precise delivery of items is key to the set-up process that will follow. To reach the highest standards of delivery required prior to the grand opening every little detail matters. Our service is lean and square: we will make sure that everything has been delivered to exact specifications, timeline and condition agreed.
Set-Up: The final and most creative stage: your hotel finally comes to life. At this final stage your hotel will look as if it has jumped out of a magazine editorial, pristine and immaculate, ready to welcome its first clients and realise your vision.
We oversee and monitor each stage with precision, ensuring that the final result not only looks stunning but also supports seamless operations and an exceptional guest experience.
With the Set-UP service, you gain more than a beautifully designed space—you achieve a cohesive, functional environment that reflects your brand and elevates your property.
The Operate Service: Turn – key Hotel Operations
A hotel is ready to welcome guests only when it is fully equipped to handle daily operations demands. This is where our innovative OPER-8 service takes center stage: designed to focus on OS&E (Operating Supplies and Equipment), OPER-8 manages the entire lifecycle of the essential consumables that power your hotel’s success.
From stationery for front desk operations, to guestroom amenities that elevate the stay experience, OPER-8 ensures that every product aligns perfectly with your hotel’s brand identity and operational requirements. We handle every detail—from sourcing premium utensils for dining services or providing durable, branded uniforms for staff.
With OPER-8, no item is overlooked.
Our process is such that we ensure that your hotel is not only stocked but operationally ready to go. From planning and procurement, to delivery and implementation, we take care of each step, so you don’t have to.
This level of precision translates into a flawless experience for both your guests and staff, increasing satisfaction and operational efficiency from day one.
OPER-8 equips your hotel with all the essentials required to open its doors and thrive! It is in fact your partner in creating a well-equipped, functional, and welcoming environment, where attention to detail and operational readiness meet exceptional hospitality.
OPER8: we walk the talk.
Remote Operations Consulting (ROC): Setting High Standards
Our Remote Operations Consulting (ROC) service is a premium service available exclusively to Ground Up or RECR-8 clients, as it builds on the concepts and efforts established during the previous services.
This intensive, hands-on service is designed to ensure a seamless transition from opening to full-scale operations. We take on the Operations role on-site, working closely with the General Manager or Senior Leadership team, providing guidance on critical aspects such as hotel opening, staff training, and establishing operational excellence.
The goal?
To deliver an exemplary first season that sets a high standard for performance, guest satisfaction, and operational efficiency for the years ahead. By aligning the opening phase with long-term objectives, we help create a hotel environment that not only meets but exceeds expectations.
Start, as you mean to go on.
That’s the ROC way.
